Privacy Policy
Last updated: January 2025
1. Information Collection
1.1 Types of Information We Collect
Free Super Network Limited ("we", "company") is committed to protecting your privacy, especially when it comes to password security. We may collect the following types of information:
- Basic account information you voluntarily provide (such as email address for support)
- Device information and app usage statistics (no password data)
- Application performance and crash reports
- Technical log information for troubleshooting
Important: We never collect, store, or transmit your generated passwords or saved password data. All password generation and storage occurs locally on your device.
1.2 How We Collect Information
We collect information through the following methods:
- When you directly provide information to us
- When you use our applications and services
- Through cookies and similar technologies
- Through third-party service providers
2. Information Use
2.1 Purpose of Use
We use the collected information for:
- Providing, maintaining, and improving our password generation services
- Providing technical support and customer service
- Sending technical notifications, updates, and security alerts
- Responding to your comments, questions, and requests
- Conducting research and analysis to improve password security features
- Detecting, investigating, and preventing security threats
Password Security: Your generated passwords and custom saved passwords are processed and stored exclusively on your device using advanced encryption. We have no access to this data.
2.2 Legal Basis
The legal basis for processing your personal information includes:
- Performance of a contract with you
- Compliance with legal obligations
- Protection of vital interests of you or others
- Our legitimate interests
3. Information Sharing
3.1 Sharing Circumstances
We may share your information in the following circumstances:
- With your consent
- With service providers to assist us in providing services
- To comply with legal requirements or law enforcement requests
- To protect our rights, property, or safety
- In business transactions (such as mergers, acquisitions)
3.2 Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
4. Data Security
4.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
- Data encryption for transmission and storage
- Access control and authentication
- Regular security assessments and updates
- Employee training and confidentiality agreements
4.2 Data Retention
We retain your personal information only for as long as necessary, with specific retention periods depending on:
- The need to provide services
- Legal requirements
- The need to resolve disputes
- Enforcement of our agreements
5. Your Rights
5.1 Access and Control
Under applicable law, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction or objection to information processing
- Data portability
- Withdrawal of consent
5.2 Exercising Rights
To exercise these rights, please contact us through:
- Email: gl@freesupernetwork.app
- We will respond to your request within a reasonable time
6. International Transfers
Your information may be transferred to and processed in locations outside your country/region. We will ensure that such transfers comply with applicable data protection laws and take appropriate safeguards.
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.
8. Policy Updates
We may update this privacy policy from time to time. Any changes will be communicated by posting the new privacy policy on our website. We recommend that you review this policy regularly to stay informed of any changes.
9. Contact Us
If you have any questions or concerns about this privacy policy, please contact us through:
Company Name: Free Super Network Limited
Address: Rm D07 8/F KAI TAK FTY BLDG STAGE 2, 99 KING FUK ST San Po Kong Hong Kong
Email:gl@freesupernetwork.app
Website:https://freesupernetwork.app